1-year of free technical support is provided with all new units purchased from us. Due to insanely high call volume, we are no longer able to provide free technical support to everyone.

Is your coal stove, furnace, or boiler more than 1yr old or did you purchase from another dealer and have an issue or question? We’re here to help!

0-20 min call, emails, or custom video made showing how to solve your problem.

After your purchase is complete, we will contact you to discuss your questions. If you’d like to put any information in the notes section at checkout (brand & model of stove, issue/request), please do so and we will review prior to reaching out.