1-year of free technical support is provided with all new units purchased from us. Due to insanely high call volume, we are no longer able to provide free technical support to everyone.
Is your coal stove, furnace, or boiler more than 1yr old or did you purchase from another dealer and have an issue or question? We’re here to help!
0-20 min call, emails, or custom video made showing how to solve your problem.
After your purchase is complete, we will contact you to discuss your questions. If you’d like to put any information in the notes section at checkout (brand & model of stove, issue/request), please do so and we will review prior to reaching out.
Coal Stove Repair/Tech Support 20mins Hitzer, Keystoker, Reading, Leisure Line. 0-20min tech support phone call With Owner of The Coal Shop 15yrs of experience One of the largest dealers in the Northeast for Hitzer, Keystoker, Reading, Leisure Line, and DS. Can discuss these or other brands (I’m not as familiar with Alaska or Harman but will help the best I can). Need help setting up a new unit? Chimney or direct vent questions? Troubleshooting? Professional advice from a knowledgeable owner. Please don’t ask if it’s okay to do something not to code or against manufacture specifications, I am unable to give advice on “rigging” something together. You will be given a phone number and we will setup a time for an uninterrupted call or can email back and forth. |